Always on. Always instant.Always in their language...
ChatDesk is the Smart virtual agent that handles resident questions, requests, and document lookups — so your team never has to answer the same call twice.
Contact sales to get started.
Your community hub — pay dues, report issues, and stay connected.
Pay dues, report issues, and stay connected.
ChatDesk gives every resident instant, accurate answers — 24/7, in their own language, with zero wait times.
Residents communicate in their native language and get accurate responses instantly — with automatic detection.
Your smart agent never sleeps, never calls in sick, and never puts residents on hold. Questions about FAQs, CC&R rules, or dues are answered the moment they're asked — any hour, any day.
No phone queues. No "call back during business hours." Residents get a helpful answer the moment they ask, dramatically reducing front-desk interruptions for your management team.
Tenant-isolated data architecture, encrypted storage, and role-based access controls. Your community's data is never mixed with another's. Resident privacy by design.
ChatDesk isn't just a resident tool — it's your team's force multiplier. Less interruption, more output, every single day.
New move-ins get an instant welcome with community rules, FAQs, and portal access — no manual emails required.
Every overnight request is captured, categorized, and prioritized. Your team arrives to an organized queue — not a pile of voicemails.
See top resident questions, ticket resolution times, and community health trends — all in one dashboard built for busy CAMs.
Managing 5 or 50 communities? Switch between them instantly. Data fully isolated per community, fully unified for your team.
Built specifically for HOAs and property management companies — not a generic chatbot bolted onto your inbox.
Upload your CC&Rs, bylaws, rules, and welcome packets once. The AI reads and indexes everything, then answers resident questions with accurate, referenced excerpts from your own documents.
Maintenance requests, violations, and complaints are captured, categorized, and tracked automatically. Residents get a ticket number; your team gets a clean, organized queue.
See what residents ask most, track ticket resolution times, manage documents, and monitor community health — all from a clean dashboard designed for busy property managers.
Managing a portfolio? Each community gets its own isolated instance — documents, rules, and resident data fully separated — all under one login for your management team.
From small condo associations to large master-planned developments — ChatDesk adapts to your community type, size, and rules.
Single-family neighborhoods with CC&Rs, dues, and board governance. ChatDesk handles the daily flood of rule and payment questions.
High-density buildings with shared amenities, parking rules, and unit-specific maintenance. Residents get instant answers without calling the front desk.
Large developments spanning multiple sub-associations with complex rules, shared amenities, and diverse resident populations across languages.
Rental communities and mixed-use buildings where lease questions, noise complaints, and maintenance tickets come in around the clock.
Residents who prefer clear, simple communication. ChatDesk responds patiently, in plain language, any time of day or night.
Managing 10, 50, or 100+ communities? Each gets its own isolated assistant. One login, full control across your entire portfolio.
Sign up and set up your HOA community profile in minutes. Add your name, address, and branding.
Drop in your CC&Rs, bylaws, rules & regulations, or any PDF. The AI reads and indexes everything automatically.
Share a link or embed the chat widget on your community portal. Residents start getting answers immediately.
ChatDesk answers questions, creates tickets, and escalates to your team only when truly needed.
ChatDesk auto-detects the resident's language and replies fluently — no setup, no configuration, no extra cost.
See how ChatDesk stacks up against traditional HOA software and generic AI tools.
| Capability | ChatDesk | Others |
|---|---|---|
| HOA-Specific Knowledge Base | ✓ | ✗ |
| 24/7 Virtual Assistant | ✓ | Limited |
| Multi-Language | ✓ | ✗ |
| Smart Document Search | ✓ | Basic |
| Automated Ticket Creation | ✓ | ✗ |
| Zero Wait Time Responses | ✓ | ✗ |
| Free Trial | ✓ | Limited |
Every plan includes a free trial. Pricing is tailored to your portfolio — contact sales and we'll put together the right fit.
Everything you need to get your first communities running on AI.
Full platform access for growing portfolios that need deeper integration.
Dedicated support and custom workflows for large-scale operations.
Not sure which plan fits? Book a 30-min demo and we'll walk you through the right option for your team.
Tell us about your community and we'll reach out within one business day to walk you through a personalized demo.
Our team works directly with property managers to tailor ChatDesk for your community - the right plan, the right setup, and a smooth launch from day one.
Thanks for reaching out. A member of our team will get back to you within one business day.
Join forward-thinking property managers who are cutting costs, eliminating wait times, and delighting residents with smart assistant technology.
Dedicated onboarding support - Contact sales to get started